If you have not yet done so, please contact your cable/satellite provider to see if they are able to resolve your issue. Please allow a couple of days for technical issues to be resolved. If your provider isn’t able resolve your issue or the problem continues, please Submit a Request and provide the below information as well as a detailed description of the issue.
- Your name and street address
- Your cable company and their phone number
- Name of the network and/or program affected
- Specific date and time that the program aired, if it was limited to a particular program
- Is your network broadcast in standard or high-definition feed?
- If this is regarding captions, please describe the error in detail
- If you have already contacted your provider, what was their response?